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Navigating the User Dashboard

Navigating the User Dashboard

User Dashboard

As you complete continuing education inside of the platform, the system will report your progress based on any license information you’ve provided. The system will show the number of hours required by where you are licensed, how many hours you’ve earned, your current completion percentage, and any hours you are currently enrolled in.

user dashboard 3

Within the dashboard, you are able to edit your profile information.

edit license

To change your name or email, it is recommended that you reach out to support. You can change your email inside the platform, as well as your last name. You cannot edit your first name. If you need to do so, please contact support.

You can track one national EMS certification and one state EMS certification. If you hold a fire certification, you can track that as well. In order to gain access to the fire library of courses, you must input fire certification information.

An important note about updating your profile certifications: If you’re currently working on a certification renewal and you update your EMS certification prior to it expiring, any courses that you complete after that will be applied to the new certification.

If you need additional assistance, please call our support team at 1-877-458-9498