Frequently Asked Questions


Are your courses accredited?

All CareerCert courses in the EMS library are accredited by the Commission on Accreditation for Prehospital Continuing Education (CAPCE). Self-paced courses are accredited as F3 category courses, and virtual instructor-led training are accredited as F5 category courses. All our EMS content meets NREMT requirements and is regularly reviewed and updated by our medical advisory board.

CareerCert’s online firefighter courses refresh professionals on the National Fire Protection Association (NFPA) guidelines. All our firefighter content is regularly reviewed and updated by our fire advisory board, and we provide education that meets guidelines set forth by the Insurance Services Office (ISO).

The Certified Transport Specialist course certifies drivers with the Non-Emergency Medical Transportation Accreditation Commission.

Our online ACLS, BLS, NRP, and PALS certifications are accredited by CAPCE and the ADA, AMA, and ANCC in joint providership with the Postgraduate Institute for Medicine (PIM).


Does my state accept CareerCert’s EMS CE courses?

We are committed to delivering education that leads to improvements in the quality of patient care. As part of this commitment, our courses are validated by EMS accrediting bodies, and we work to ensure acceptance by national and state EMS agencies. For more information about your state’s certification requirements, view our help article. For more information about CareerCert’s EMS accreditations by state, view our state accreditation information.


Does the NREMT accept CareerCert’s courses?

Yes! CareerCert’s online continuing education allows you to meet the guidelines of the National Registry of Emergency Medical Technicians (NREMT). You can earn 100% of your NREMT continuing education credits using CareerCert. For those wondering how to get your EMT recertification or how to get a paramedic refresher online, you’ve come to the right place.

We offer both self-paced courses (F3) and virtual instructor-led training courses (F5) to help meet the requirements for National Registry renewal. CareerCert’s EMS refreshers makes it possible for you to fulfill all your national recertification requirements.

Please reference our state accreditation information to see which training fulfills your specific state’s requirements.


What courses and training options does CareerCert offer for individuals?

CareerCert provides online certification and CE solutions for EMS, fire, and healthcare professionals. You can view a full list of the courses we offer here. Along with our courses, you will have access to a platform that allows you to easily upload, track, and manage all of your certificates and CEs in one convenient place.

EMS CE Solutions

CareerCert provides CAPCE-accredited EMS refreshers that fulfill NREMT requirements for EMRs, EMTs, AEMTs, and paramedics. We also offer online distributive (F3) EMS courses you can earn anytime, anywhere with our self-paced subscriptions. In addition, we have individual virtual instructor-led courses (F5) you can purchase if you need only a few remaining live hours to fulfill requirements.

Firefighter CE Solutions

From active shooter response training to HAZMAT courses, CareerCert has 85+ hours of online firefighter continuing education to help you protect against loss of life and property. Our courses refresh professionals on the NFPA guidelines and are designed for firefighters, instructors, and fire leaders.

Medical Certifications

CareerCert currently offers online ACLS, BLS, NRP, and PALS certifications for healthcare professionals. These certification courses are accredited by CAPCE and the ADA, AMA, and ANCC in joint providership with the Postgraduate Institute for Medicine (PIM) and use the latest emergency cardiovascular care (ECC) guidelines and standards published by the International Liaison Committee on Resuscitation (ILCOR).

Designated Infection Control Officer Training

Tying in expectations from multiple regulatory entities, including OSHA, NFPA 1581, CDC, NOISH, the Federal Registry, and the Ryan White Law, this training provides an understanding of regulations for designated infection control officers as well as implementation concepts to assist in execution. Participants will also be provided with resources to assist in developing and modifying their own program, including a template for an infection control plan that can be used for their agency.

Non-Emergency Medical Transport Training

The Certified Transport Specialist certification is dedicated to enhancing service delivery and improving the safety of non-emergency medical transportation (NEMT) services. This national certification program is ideal for NEMT professionals interested in learning more about safely transporting ambulatory individuals. After completing the CTS training, each student will be nationally certified and recognized as a professional within the industry.


What training options does CareerCert offer for departments?

CareerCert offers flexible training solutions that help EMS, fire, and healthcare departments improve outcomes and save time, money, and stress. We understand that every department has unique training needs, and we strive to provide you with comprehensive solutions in one easy place. Some of the training tools we offer include:

  • 375+ hours of online EMS and firefighter training to refresh your team’s life-saving skills
  • The ability to upload, distribute, and track department-specific training online
  • EMS refreshers that fulfill all NREMT requirements
  • Easy CE tracking and reporting to keep your department compliant and provide simple access during an audit
  • ACLS and pediatric virtual reality training for emergency and healthcare providers
  • Convenient tools that allow you to assign, track, and manage all your team’s training in one place
  • OSHA and safety training to protect your personnel
  • A partnership with PSTrax to help fire departments simplify their operations checks
  • Online ACLS, BLS, PALS, and NRP certifications for medical providers

To learn more about our training solutions for groups, please reach out to our team.


Which subscription plan do I need to recertify?

If you have not completed any education toward your EMS recertification, you will need to purchase a virtual instructor-led refresher program in addition to a 1- or 2-year subscription.

If you have taken some education toward your recertification, explore our individual live courses or our limited 10-course subscription. If you have further questions, please contact our customer support team.


How can I report my CE hours from CareerCert?

At CareerCert, we want to make your recertification as simple as possible. Though reporting to the NREMT is the responsibility of every EMS provider, CareerCert will automatically report all of your course completions to CAPCE if you have a national license or a state license that is not in an enforced state. (Enforced states include Florida, New Jersey, New York, Texas, and Virginia. Learn more about state certification requirements here.)  Once CareerCert sends your completions are sent to CAPCE, you will be able to pull those completions into your NREMT account.


How do I access my certificates?

Using CareerCert’s intuitive platform, you will be able to access, view, and print all your certificates from CareerCert’s courses under our “Certificates” tab. In addition, you will be able to track and upload outside records so you can access all your certificates in one easy place.


How do the virtual instructor-led (VILT) courses work?

VILT classes are live (F5) instructor-led courses that are taught on specific dates at specific times. Each class is taught by a certified instructor and written to meet the National Component for NREMT guidelines. The classes are each 2 hours, including the time it takes to complete your exam after the class.

You can create a free account to view our live course calendar and see upcoming dates and times for our online courses. Using CareerCert’s platform, you will be able to easily sign up for courses whenever it is most convenient for you. You can also opt to receive reminders about upcoming courses. If you miss a course after signing up, the course will not count against you. You can easily sign up for a new time. For more information, visit our help resources.


What’s included in a self-paced subscription?

Platinum Subscription

Our platinum subscription provides you with 2 years of unlimited access to our library of self-paced (F3) courses. This provides you with access to 350+ hours of CE credits you can earn at your own pace.

Gold Subscription

Our gold subscription provides you with 1 year of unlimited access to our library of self-paced (F3) courses. This provides you with access to 350+ hours of CE credits you can earn at your own pace.

Silver Subscription

Our silver subscription provides you with 10 courses from our of self-paced (F3) library. This is the perfect option if you need a few last distributive hours to renew your license.


What’s included in the EMR, EMT, AEMT, and paramedic refresher courses?

EMR Refresher

The EMR refresher program is 8 hours of virtual instructor-led courses designed to meet the NCCP requirements for the national component of EMR refresher training. The program is CAPCE accredited as F5 hours and is accepted by the NREMT and most states. See a complete list of the program and the content covered.

EMT Refresher

The EMT refresher program is 20 hours of virtual instructor-led courses designed to meet the NCCP requirements for the national component of EMT refresher training. The program is CAPCE accredited as F5 hours and is accepted by the NREMT and most states. See a complete list of the program and the content covered.

AEMT Refresher

The AEMT refresher program is 25 hours of virtual instructor-led courses designed to meet the NCCP requirements for the national component of AEMT refresher training. The program is CAPCE accredited as F5 hours and is accepted by the NREMT and most states. See a complete list of the program and the content covered.

Paramedic Refresher

CareerCert’s paramedic refresher program provides 30 hours of virtual instructor-led courses designed to meet the NCCP requirements for the national component of paramedic refresher training. The program is CAPCE accredited as F5 hours and is accepted by the NREMT and most states. See a complete list of the program and the content covered.


What is your refund policy?

View our refund policy for subcriptions, refreshers, and certifications.


Will I meet others taking the course?

For our virtual instructor-led courses, you will meet online with instructors and other providers across the nation. In these interactive classrooms, you will have the ability to message, chat, connect, and interact with these other EMS and fire professionals.

For our self-paced courses, you will complete CEs on the time and schedule that works best for you. These courses can be completed independently, and you will not interact with other providers. 


Who do I contact if I need help?

Our customer support team is here to help you every step of the way. Please do not hesitate to reach out to us if you have any questions or need help. We’re here to provide you with the tools you need to succeed in your continuing education.

Email: careercertsupport@carruslearn.com

Phone: (877) 458-9498

Form:  https://www.careercert.com/contact-us/ 


What continuing education does a firefighter need?

Firefighter training and continuing education varies by state and department. The National Fire Protection Association has outlined professional qualification standards for firefighters and officers ( NFPA 1001: Standard for Fire Fighter Professional Qualifications and NFPA 1021: Standard for Fire Officer Professional Qualifications) that list the required knowledge and skill firefighters need relating to their certification.


Why is continuing education important?

Medical best practices are evolving at an exponential rate. With new knowledge and procedures constantly becoming available, continuing education is vital for EMS and fire professionals to best protect their communities. Continuing education can help improve outcomes, increase job satisfaction, build skill, and advance your career.


How long is EMR training?

To meet the NCCP requirements for the national component of EMR refreshers, providers must complete 8 hours of approved continuing education, all of which are covered in CareerCert’s online EMR refresher:

  • Airway/Respiration/Ventilation – 1 hour
  • Medical Emergencies – 3 hours
  • Trauma – 0.5 hours
  • Cardiovascular – 2.5 hours
  • Operations – 1 hour

In addition, you will need to earn 4 hours as part of your local or state component and 4 hours as part of your individual component. View your state’s specific requirements.


How long is EMT training?

To meet the NCCP requirements for the national component of EMT refreshers, providers must complete 20 hours of approved continuing education, all of which are covered in CareerCert’s online EMT refresher:

  • Airway, Respiratory, and Ventilation – 1.5 hours
  • Cardiovascular – 6 hours
  • Trauma – 1.5 hours
  • Medical – 6 hours
  • Operations – 5 hours

In addition, you will need to earn 10 hours as part of your local or state component and 10 hours as part of your individual component. View your state’s specific requirements.


How long is AEMT training?

To meet the NCCP requirements for the national component of AEMT refreshers, providers must complete 25 hours of approved continuing education, all of which are covered in CareerCert’s online AEMT refresher:

  • Airway, Respiratory, and Ventilation – 2.5 hours
  • Cardiovascular – 7 hours
  • Trauma – 3 hours
  • Medical – 7.5 hours
  • Operations – 5 hours

In addition, you will need to earn 12.5 hours as part of your local or state component and 12.5 hours as part of your individual component. View your state’s specific requirements.


How long is paramedic training?

To meet the NCCP requirements for the national component of paramedic refreshers, providers must complete 30 hours of approved continuing education, all of which are covered in CareerCert’s online paramedic refresher:

  • Airway, Respiratory, and Ventilation – 3.5 hours
  • Cardiovascular – 8.5 hours
  • Trauma – 3 hours
  • Medical – 8.5 hours
  • Operations – 6.5 hours

In addition, you will need to earn 15 hours as part of your local or state component and 15 hours as part of your individual component. View your state’s specific requirements.


What can you do with an EMR certificate?

As an EMR, you assist emergency medical technicians in providing quality emergency care. Whether it’s helping at the scene or an accident or in transporting a patient, emergency medical responders are first responders who can work in the EMS industry to provide critical patient care.

Explore Continuing Education Solutions